Frequently Asked

How long will it take to translate my document?

A professional linguist can comfortably translate around 2,000 words or 8 pages per day. A general rule is that a translator must set their completed work aside and come back to it later to be able to see and fix any mistakes, inconsistencies, ambiguities, and other linguistic imperfections. If an editor is part of the process, he or she will also need time.

Some projects can’t wait. In such cases, we speak with the client to understand and meet their needs and quality expectations.


Why do you only use linguists with at least 10 years of experience?

By trial and error, we determined that this is a necessary minimum for a linguist to be fully professional in their field and adopt a good writing style.

Of course, there are exceptions to this rule, but we now only work with and accept applications from translators and editors who have worked in the industry for at least 10 years.


Is your company ISO certified?

It used to be, but now we have higher standards. Although ISO certificates can provide some confidence in a vendor’s work, they do not guarantee quality in a specific project.

The problem is that the translation industry’s most rigorous standard, ISO 17100, considers a person who has just graduated with a translation degree and has no experience as a fully qualified translator. The standard also allows translators to work into their non-native language and doesn’t require using QA software to detect hard-to-spot mistakes.


Why do you charge a minimum fee?

It allows us to pay full attention to your project, no matter how small it may be. A moderate minimum fee covers the time necessary to understand the context, request and view visual reference materials, do online research on the subject matter and terminology, ask queries about possible ambiguities in the text and implement the client’s answers.


What payment methods do you accept?

We accept payments by bank transfer, PayPal, Payoneer and major credit or debit cards. Invoices are payable within 30 days of the date of issue.

We would love to answer any other questions you may have.